Guitar Gear Forum

Not generally related to PT, but it is problematic.
Had my humble studio set up for recording and writing.
PT 12.2, UR 22, ISA one pre, HS5 monitors, Neuman TLM 102.
Set up and ran flawlessly for 12 mths.
Then i upgraded (or thought i had) to a Scarlett 18i20, Octapre MKii Dynamic.
Loaded software (Mix control) synced the 18i20 + Octapre.
Now I'm having nothing but issues, PT won't load without error message, won't find playback engine, has to be reset all the time sometimes won't work at all and constantly freezes.
WTF, Why ?
16gb Ram Windows 7 64, Intel i5 processor 3.2gHz.
Frustrated to the max, work to be done ..........

Did you remove the UR22 drivers and software? Maybe the drivers are fighting one another... Is the 18i20 setup as the primary sound card in Windows and Pro Tools?

Cole

A few other things to add:

Sometimes a new soundcard resets windows sound settings.
- Got to Playback Devices>Properties>Enhancements>Check "Disable all enhancements"
- Make all other sound devices in Playback Devices as disabled

If this didn't help:
- Update firmware for the 18i20, then reinstall the drivers, restart